FAQ
Have more questions? We’re here to help! If you need additional information or have specific requests, don’t hesitate to reach out to us. Our team is dedicated to ensuring you have everything you need for a smooth and unforgettable experience on the Adriatic. Let us help you plan your perfect journey!
Pickup Location
Where do I pick up the boat?
The boats are available for pickup at Marina Polesana, Ulica Valelunga 90, 52100 Pula.
Check-in and Check-out Times
What are the check-in and check-out times?
- Check-in: 9:00 AM
- Check-out: 6:00 PM
What's Included in the Rental Price?
The rental price includes:
- Boat rental
- Comprehensive insurance for the boat and crew
- Safety equipment
- Basic operational equipment for navigation
What's Not Included in the Rental Price?
The following are not included:
- Fuel
- Fees for other marinas
If you have any health concerns and require specific items or medication on board, please do not hesitate to contact us. Our team is here to address your needs and ensure your comfort and safety during your journey. We understand that every passenger is unique and may require different accommodations, so we encourage you to inform us in advance so we can make necessary arrangements. Our goal is to provide a positive and stress-free travel experience for all our passengers.
License Requirements
Do I need a license to operate the boat?
Yes, you will need:
- A valid skipper license (Category C)
- OR a valid boat leader license (Category B)
What if I don’t have a valid license?
If you don’t have a valid license, we can provide a professional skipper to operate the boat for you, ensuring a stress-free and relaxing experience.
Safety Equipment
What safety equipment is included?
The boats are fully equipped with:
- Life jackets
- Lifebuoys
- Flares and signal rockets
- First aid kit
- Flashlights
- Fire extinguishers
Rental Duration Options
Can I rent the boat for a single day?
Yes, Bellen Charter offers both single-day and multi-day rental options.
Security Deposit
What is the security deposit for?
A security deposit is required before picking up the boat and serves as insurance against any damages caused by negligence.
What types of damages are covered by the security deposit?
Examples include:
- Damaged furniture
- Burned or lost cushions
- Blocked toilets
- Scratches or damage to the boat’s exterior, plastic parts, or teak surfaces
What types of damages are NOT covered by the security deposit?
Engine malfunctions or issues related to mechanical parts, electrical systems, or water systems are not deducted from the deposit.
What items are provided on the boat?
All boats are equipped with:
- Bedding, pillows, and duvets
- Small and large towels
- Kitchen essentials
- Hand soap and toilet paper
- Safety equipment
What should I bring with me?
Guests should bring personal belongings such as:
- Clothing and footwear
- Minimal food supplies (the boat has limited storage space)
Are there any restrictions on what I can bring?
Yes, please avoid overpacking as boats have limited space. The onboard refrigerator is small with a very limited freezer compartment. Keep the deck clear for easy movement in case of an emergency.